Privacy Policy

Privacy Policy – GetSet.pk

At GetSet.pk, accessible from www.getset.pk, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Introduction

a. This Privacy Policy applies to the collection, use, and processing of personal data (“Personal Data”) by GetSet.pk. It explains how we gather and handle your information when you browse our website or purchase from us.

b. By using our website or making a purchase, you agree to the collection and use of your Personal Data as described in this Privacy Policy.

2. Personal Data We Collect

a. Personal Data refers to any information that can identify an individual. It does not include anonymous data where your identity cannot be determined (e.g., general IP-based data).

b. You may provide us with the following types of information:

i. Contact Data

Your name, email address, phone number, billing address, and shipping address.

ii. Profile Data

Account details such as username and password if you create an account on our website.

iii. Communications

Any messages, queries, or feedback you send via our website form, email, WhatsApp, or social media platforms.

iv. Transactional Data

Information required to complete your order, such as order details, payment information (excluding full banking details), and order history.

3. How We Use Your Personal Data

We use your information to:

a. Provide and deliver the products and services you purchase.
b. Respond to inquiries, customer service requests, or complaints.
c. Improve website performance, functionality, and user experience.
d. Prevent, detect, and manage fraud or illegal activities.
e. Meet legal, regulatory, and financial obligations.
f. Send relevant updates, promotional offers, and newsletters.
g. Enhance website content, layout, and user interface.
h. Resolve issues, disputes, and ensure smooth service.

4. Who We Share Your Personal Data With

To process your orders efficiently, we may share certain information with:

  • Trusted payment partners, banks, or financial institutions.

  • Courier companies, to ensure your order is delivered to the correct address.

  • Service providers who assist in website operations, verification, and customer support.

  • Any third party you authorize or request us to share your information with.

We only share the minimum required data necessary to complete your order or improve your service experience.

5. How We Protect Your Personal Data

a. We use industry-standard security measures to safeguard your data. This includes access controls, encrypted data practices, secure servers, and policies designed to prevent unauthorized access, alteration, or misuse of your Personal Data.

b. In case of a suspected data breach, we will follow proper procedures and notify you and any relevant authorities when legally required.

6. How Long We Store Your Information

a. We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. This may include legal requirements, financial audits, dispute resolution, or verification.

b. Your information is kept for as long as your account is active or as needed to provide services, comply with laws, or verify your identity with payment partners.